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(as of Jan 18, 2025 12:24:04 UTC – Details)
A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations – whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator.
Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’ head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles – counterintuitive tactics and strategies – you, too, can use to become more persuasive in both your professional and personal lives.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Customers find the book engaging and fun to read. They appreciate the practical advice and insights on negotiating skills that are applicable to various areas of life. The book provides a good primer on understanding negotiations and breaks down tactics into digestible, actionable insights. Readers describe the storytelling as intriguing and relatable, with each chapter feeling like a new adventure. The book explores human psychology and strategic communication in an empathetic way, taking a masterclass in psychological jujitsu. Overall, customers say the book brings together a lot of content in a concise and digestible manner.
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