Administrative Support Specialist I- II

Req ID: req19462

Position Number: 633154

Department: Credit Outreach

Location Address: 227 Business Building, Oklahoma State University, Stillwater, OK USA

Hiring Supervisor: Jeannette Parrish

Hiring Range:
(Contingent upon available funding)

13.50 – 17.50, Hourly

Work Schedule: 8am-5pm Monday-Friday.

Job Summary

The Greenwood Center for Online Excellence at the Spears School of Business is seeking an Administrative Support Specialist to provide support for our online courses. This position assists faculty, students, staff and external constituents by troubleshooting learning management system related inquiries. It supports the online exam administration process by validating exam proctors and distributing exams to proctors and online proctoring platform. The position is responsible for processing the paperwork necessary to pay online teaching faculty, graduate teaching assistants and hourly student workers. It ensures that biweekly timesheets for student workers are accurate and submitted by the deadline.

Special Instructions to Applicants

Please include: Resume, Cover Letter and Three References.

Position Qualifications

Required Qualifications:

High School/GED and one year of clerical/customer service experience. Post-secondary education may be substituted for years of required experience.

• Strong attention to detail, follow-up and excellent organizational skills.
• Strong verbal & written communication skills.
• Ability to provide a professional and service quality attitude when interacting with faculty, staff, students, and external constituents.
• Ability to problem solve and take initiative.
• Ability to manage multiple competing deadlines..
• Technical proficiency and working knowledge in Microsoft Office applications (emphasis in Excel).
• High-accuracy data entry and data verification skills.

Preferred Qualifications:
Associate’s degree and 3 years experience in an educational/institutional setting. Post-secondary education may substitute for years of experience.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.”