Director of Online Enrollment Services

Director of Online Enrollment Services
Point University is a private liberal arts institution that educates our students within a
Christian worldview, so they are equipped to take their faith into the marketplace and all of life while achieving their professional goals.
We are training the next generation of Christian leaders to take the cross to more job sites, churches, industries, and nations than ever
before.

The Director of Online Enrollment Services serves as the primary supervisor of the online enrollment services department.
This position is multi-faceted, so the ability to multi-task and produce in high stress environments is required. Possessing leadership
traits and taking initiative in project planning are must haves to succeed in this position and in the work environment.

Essential
Responsibilities

  • Immediate supervisor of enrollment specialists in completion of enrollment services, including student
    communication, admission file completion, and registration.
  • Process applications and manage their follow-up to increase applicant
    conversion.

Weekly communication with each student is expected. Prepare student files for
Admission Committee review.


  • Coordinate virtual events to provide information and support student population. In- person events may be used as well.
  • Position
    requires some travel to recruit new students, attend local events, as well as build partnership and community relations.
  • Assist
    department of strategic alliances and partnerships in creating marketing materials.
  • Create and annually review automated system
    communications.
  • Serve as primary contact/liaison to OPM partner for enrollment services.
  • Work with other enrollment
    departments to identify high-demand times for each department in effort to support services.
  • Track funnel progression and adapt
    practices to increase conversion.
  • Work with office of registrar to complete registration for incoming students in their first
    semester.
  • Attend and assist with orientation events and graduation ceremonies.
  • Other duties as assigned as
    partnership/alliances continue to grow

Required Attributes and Skills

  • Bachelor’s degree or commensurate experience
  • Outstanding organizational skills; able to multi-task
  • Must seek to take the initiative and has demonstrated a strong work
    ethic
  • Ability to provide guidance to and motivate prospective students
  • Excellent interpersonal, communication and
    teamwork skills
  • Excellent computer skills: word processing, spreadsheets, data bases, and social networking

  • Flexibility to work occasional nights and/or weekends
  • 10% travel, some may require overnight stays
  • High level of
    initiative and motivation to achieve enrollment goals
  • Ability to supervise and manage the office under the direction of the Chief
  • Proactive demeanor and willingness to explore new options for enrollment practices
  • Ability to fulfill position
    requirements in a timely and effective manner
  • Possess superior English language skills, including verbal and written
    communications, to communicate effectively in writing; via telephone, e-mail, and Internet; to large groups; and one-on-one with
    administrators, faculty, staff, students, alumni, business leaders, and community members

Preferred

  • Two to three years of
    experience sales and/or marketing
  • Three years of experience with Ellucian or other Student Information System
  • Fluency
    in Spanish and English


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