Graduate Student Services Coordinator (Student Services Coordinator)

Job ID: 315198

Department

FRENCH AND ITALIAN (BL-FRIT-IUBLA)

Department
Information

Come work with us in a friendly international community! The Department of French and Italian (FRIT) is nationally
and internationally recognized for the success of its language programs, the breadth and depth of its offerings, and the scholarship of its
faculty. We prepare students in French and Italian with courses ranging from beginning language study to doctoral seminars. We take pride in
our well-organized, wide-ranging program and in the committed and collegial tone fostered by instructors and staff. We offer undergraduate
degrees in both French and Italian, including majors and minors, along with a certificate in Global French. We award advanced degrees in
French/Francophone Studies, French Linguistics, and Italian Studies. We also offer a master’s degree in French Instruction.

Job
Summary

Department-Specific Responsibilities

• Facilitates recruitment of graduate applicants, organization of
  application materials, communication regarding admission and financial support, and orientation when new students arrive on campus.
• Ensures guidelines for four graduate programs are clear and complete in PDF handbooks and on website.
• Facilitates graduate
  student registration and progress through MA degree, PhD candidacy and the PhD degree.
• Assists in communicating funding
  competitions.
• Performs additional duties as assigned relating to department and program.

General
Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various
  or multiple student services initiatives.
• Performs duties such as attending a front desk, answering phones and email, and
  delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing
  information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance
  to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and
  preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student
  organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student
  feedback. May prepare and disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of
  promotional materials for student organizations or departmental needs.
• May provide guidance to other Student Services
  Coordinators.

Qualifications

Combinations of related education and experience may be considered. Education
beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for
education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or
  GED)

WORK EXPERIENCE

Required

• 2 years in an office environment, higher education, or
  a related field

SKILLS

Required

• Proficient communication skills
• Maintains a
  high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to
  quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and
  dependable
• Demonstrated ability to maintain confidential information
• Demonstrated customer service skills
• Commitment
  to working with people of diverse backgrounds and demonstrated cultural competency

Working Conditions /
Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office
productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus.
The person in this role must be able to perform the essential functions with or without an accommodation.

Work
Location

Bloomington, Indiana

Advertised Salary

$18.26 – $19.23 per hour

Benefits
Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive
  medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible
  spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical
  illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject
  to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU
  courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new
  parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing
the IU Benefit Programs Brochure.

Job
Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student
Services Generalist

Click here to learn more about Indiana University’s Job Framework.
Equal Employment
Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in
hiring. See
Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234