Student Affairs Manager – HigherEdJobs

Working Title: Student Care Manager

Appointment Type: Academic Staff-Fixed Term Renewable

FTE: 100

Position Summary:
The Dean of Students Office plays a key role in fostering a
learning environment that upholds community standards essential for student success. The office promotes academic and social responsibility
by instilling values such as integrity, accountability, inclusivity, and community. It also cultivates a culture of care by educating the
university community on responding to concerning student behavior, including proper reporting and referrals. The Student Care Manager
oversees the daily management of the office’s programs, services, and operations, ensuring alignment with university policies and state and
federal regulations such as UWS Chapters 14, 17, and 18; FERPA; the Clery Act; and Title
IX. The role involves supervising student interns, responding to inquiries from internal and external stakeholders, and collaborating with
the Dean of Students, Title IX Coordinator, and Director of the Disability Resource Center. This position is grounded in best practices from
the Association of Student Conduct Administrators (ASCA) and the National Association for Behavioral Intervention
and Threat Assessment (NABITA), with a commitment to creating a welcoming, equitable, and inclusive work
environment.

Knowledge, Skills and Abilities:
Required
Qualifications:

• Bachelor’s degree in student development, higher education administration, counseling, or a related
  field.
• Minimum of one year of professional experience in higher education, student affairs, student care coordination, or related
  fields (Master’s degree with relevant internship or experience may substitute).
• Excellent listening, verbal, and written
  communication skills, with the ability to explain complex information to diverse audiences.
• Strong professional judgment and
  decision-making abilities.
• Ability to maintain accurate and timely administrative records for cases.
• Experience conducting
  fair, impartial, and unbiased investigations, including complex conduct and sexual misconduct cases.
• Awareness of and sensitivity to
  diverse student populations, contributing to the University’s commitment to diversity and inclusiveness.

Preferred
Qualifications:

• Master’s degree in student development, higher education administration, counseling, or a related
  field.
• Professional experience in student conduct.
• Experience with Title IX processes and sexual misconduct
  investigations.
• Experience working with students in crisis.
• Familiarity with restorative justice
  practices.
• Experience with Maxient, including creating templates.
• Knowledge of student development theory, substance abuse,
  victim’s needs, due process, and legal issues in higher education.
• Knowledge of applicable regulations and policies (UWS Chapter 14, 17, and 18; Board of Regents and UW System Policies; Title IX, Clery, FERPA).

Special Instructions to Applicants:
Applicants are required to apply
online. UWRF will not consider paper, emailed or faxed applications. Applicants are required to
provide:

• Resume
• Unofficial Transcripts
• Letter of interest specifying qualifications and experience (cover
  letter)

Inquiries should be addressed to:
George Bakko

Search Chair

george.bakko@uwrf.edu

Deadline to Apply: Initial review of
applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before April 2,
2025.

Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision
benefits; employer match of Wisconsin Retirement System contributions of 6.95%; an attractive amount of paid leave per year in addition to
paid sick leave. To learn more about our benefits, go to: https://www.wisconsin.edu/ohrwd/benefits/download/quickg
uidefasl.pdf.

UW-River Falls does not offer H-1B or other work authorization visa
sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work
authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at
715-425-4941.

We are committed to creating an educational community which enhances student awareness and appreciation of diverse ethnicities and cultures and which actively supports tolerance, civility and respect for the rights and sensibilities of each person without regard to economic status, ethnic background, political views, sexual orientation, or other personal characteristics or beliefs. Awareness of and sensitivity to diverse ethnic and cultural heritages are especially sought in applicants.

UW-River Falls is an equal opportunity, affirmative action employer subject to all state and federal regulations pertaining to non-discrimination based upon sex, gender identity or expression, sexual orientation, race, color, national origin, religion, disability, marital status, age, arrest and/or conviction record, veteran status, and membership in the national guard, state defense force, or any other reserve component of the military forces of the United States or the State of Wisconsin. All persons, especially women, persons of color, people with disabilities and protected veterans are encouraged to apply. Employment is subject to federal laws that require verification of your identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

For a copy of UW-River Falls campus safety information see http://www.uwrf.edu/Police/CampusRecordsCrimes.cfm or call Public Safety at (715) 425-3133 for a paper copy. This material includes crime statistics (Annual Security Report) and information on crime prevention, sexual assault and drug/alcohol issues.