Student Services Analyst
Job ID: 321241
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$51,558.00 – $67,025.00/annually, DOE
Grade
114
Work Schedule
9am-6pm (M-TH)
8am-5pm (F)
Summer Hours Varies
Note: This position will be located at local feeder high schools/districts but is subject to change based on environmental conditions.
To best serve the students, department, and college, this position is fully in-person.
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college.
We don’t just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees’ and their families’ health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:
Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
Employee Health & Wellness Programs:
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Job Summary
Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst – Embedded Advisor to support Outreach and Early College. This position will assist with all early college programs, including dual enrollment, concurrent enrollment, ACE and Hoop of Learning, recruitment, and community events relevant to their assigned high schools.
Essential Functions
30 % – Coordinates and implements a college recruitment and enrollment program with assigned high schools, which includes building relationships with high school students, parents, and high school personnel to provide services that increase EMCC enrollment using various outreach methods including in-person contact and CRM contact methods; important activities related to successful recruitment includes administering and interpreting career assessments, college academic advisement, pre-college placement testing, admission and enrollment assistance, and financial aid guidance; delivers educational planning in small and large group settings
30 % – Provides information to high school students regarding Estrella Mountain Community College (EMCC) academic degree and certificate programs and early college programs (Dual Enrollment, Concurrent Enrollment, ACE); performs appropriate admissions and registration functions for all early college programs while maintaining compliance regulations, policies, and accreditation; guides students to supplemental support resources to increase their preparation for college-level coursework upon
enrollment; maintains knowledge of a wide variety of information sources such as web sites, printed materials, e-mail, and Maricopa and university transfer agreements; collects and interprets data to make informed program decisions, monitors students’ progress through the enrollment process, and generates progress to goal reports.
20% – Develops and maintains relationships and coordination with EMCC marketing department, academic department chairs, specialty program coordinators, occupational program directors, Student Affairs departments and other key leadership to develop a thorough understanding of the college culture, programs, services, and business processes; utilize this understanding to fully provide a one-stop service and assist potential students in fully understanding program options; establishes and maintains relationships with high school and school district personnel, community-based organizations, business/industry partners, and other key external stakeholders.
10% – Works strategically with the Career and Educational Planning department to successfully transition students from Early College Programs and/or high school to their Field of Interest Advisor at EMCC. Provides information to students regarding Arizona transfer pathways and transfer resources procedures.
10% – Attends departmental meetings, training sessions, and professional development opportunities; performs other duties as assigned commensurate to the grade level of the position.
Minimum Qualifications
Bachelor’s Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR
Associate’s degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
A . Master’s Degree
B. One (1) year of experience providing academic or career advising, working with high school students, or working in student services in a college or university setting
C. One (1) year experience working in an environment with student services procedures including, admissions and records/registration, or online Student Information System (e.g., PeopleSoft, Banner, etc.)
D. One (1) year experience working with a Customer Relations Management tool to track enrollment progress and matriculation
E. One (1) year experience working with federal and state requirements/compliance (e.g., lawful presence/residency determination, FERPA, etc.)
F. One (1) year experience delivering presentations to large groups
G. One (1) year experience working with cohorts of students and identifying and implementing student success strategies to support enrollment, persistence, retention, and completion
Special Working Conditions
Driver’s License Required
Fingerprint Clearance Card
Will be required to travel to assigned feeder high schools. Hours may vary (and will mirror the needs of the high school as much as possible).
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled
Estimated first review on April 14, 2025
Must apply by 11:59 P.M. on April 13, 2025, to be considered
If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
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